Modern Slavery Statement for Cleaner Dulwich

Cleaner Dulwich is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent slavery, human trafficking, forced labour, and exploitation in any part of our operations or supply chains. We recognise that modern slavery can occur in many forms, and we maintain a zero-tolerance policy toward any practice that undermines dignity, freedom, or lawful employment.

As a responsible cleaning services provider, Cleaner Dulwich expects the same high standards from our employees, contractors, and suppliers. Our approach is based on prevention, transparency, and continuous improvement. We seek to identify risk early, act decisively where concerns arise, and ensure that our business relationships reflect ethical sourcing and lawful working conditions.

This Cleaner Dulwich modern slavery statement applies to all areas of our organisation, including recruitment, procurement, subcontracting, and service delivery. We do not tolerate debt bondage, child labour, withholding of identity documents, deceptive recruitment practices, or any other activity that may amount to exploitation. Every person working with or for us is expected to uphold these principles at all times.

Our Zero-Tolerance Policy

Our zero-tolerance policy is embedded in our internal standards and decision-making. We require managers to be alert to warning signs such as poor living conditions, restricted movement, excessive working hours, or unexplained deductions from pay. If any concern is identified, we will investigate promptly and take appropriate action, which may include suspension of contracts, reporting to relevant authorities, or ending a business relationship.

We also provide training to relevant staff so they can recognise indicators of modern slavery and understand how to respond responsibly. This includes procurement teams, supervisors, and those involved in onboarding workers. By strengthening awareness across our operations, Cleaner Dulwich aims to reduce the risk of hidden abuse and ensure that ethical conduct remains central to our culture.

Supplier Due Diligence and Audits

Our supply chain is relatively focused, but we still apply robust due diligence to new and existing suppliers. We assess labour practices, business reputation, subcontracting arrangements, and any country- or sector-specific risks. Suppliers are expected to comply with applicable employment law, provide safe working conditions, and confirm that they do not use forced, bonded, or trafficked labour.

Where risks are higher, we conduct supplier audits and request supporting evidence such as right-to-work checks, payroll records, and details of labour recruitment arrangements. These audits may be announced or unannounced depending on the level of concern. If non-compliance is found, we will require corrective action within a defined timeframe and monitor progress closely before considering continued engagement.

Reporting Channels and Safeguards

We encourage employees, suppliers, and other stakeholders to report any suspected modern slavery concern without delay. Reports can be made through internal management routes or to designated safeguarding personnel, and every report is treated seriously. We aim to create an environment in which individuals can speak up confidently, knowing that concerns will be handled sensitively and in good faith.

Retaliation against anyone who raises a concern is strictly prohibited. We support confidentiality wherever possible and will not disadvantage a person for making a report honestly. If a disclosure indicates immediate harm or criminal activity, we will escalate the matter appropriately and cooperate with lawful investigations. This reporting framework is an essential part of our Cleaner Dulwich slavery prevention approach.

We recognise that modern slavery risks can change over time as our business and supplier relationships evolve. For that reason, this statement is reviewed annually as part of our broader governance process. The review considers incidents, audit findings, changes in legislation, and any new areas of operational or supply-chain risk.

Following each annual review, we update our controls where needed and communicate revised expectations to relevant teams and suppliers. This helps ensure that our policy remains practical, effective, and aligned with current best practice. Our objective is not only compliance, but also meaningful prevention across the full Cleaner Dulwich supply chain.

Cleaner Dulwich remains firmly committed to improving standards year after year. Through zero tolerance, supplier audits, clear reporting channels, and annual review, we work to ensure that modern slavery has no place in our business. We will continue to act responsibly, monitor risks, and strengthen our safeguards wherever necessary.